SPM Resorts, Inc. is a leader in timeshare property management and we provide the following services:
- Transparent management of HOAs
- Complete financial services
- Easy-to-read financial information
- Resort and owner communications
- Owner support and services
- Rental program for owners and HOA-owned inventory
- Hospitality equal to the best in the industry
- Complete human resources support
- Maintenance and housekeeping
- Assisted financing for renovations and refurbishments
Who We Manage
Peppertree Maggie Valley
SPM Resorts, Inc. manages a variety of resorts with fixed, floating and points-based ownership. We currently manage 34 homeowner associations in different states including Massachusetts, Virginia, Tennessee, North Carolina, South Carolina, Florida and St. Thomas. We manage a variety of timeshare resorts from properties as small as 14 units to properties as large as 300+ units. We primarily manage timeshare properties, but we have a handful of common area associations and whole-owned associations that are affiliated with our timeshare properties. Our strength and focus is timeshare resort management, and this is the area in which we excel.
Our responsibilities as a management company range from financial management to communications, rentals, human resources, property maintenance, housekeeping and more.
Read more about our management services
Marketing
Owner engagement, vacation rentals and sales, online reputation management
Construction Services
Property improvement planning, renovations, planning for return on investment
Asset Management
Full-service management, develop and implement an operating plan, experience
Owner Communications
Produce & distribute newsletters, secure owner log-in portal, social media, websites
Vacation Rental Program
Generate income, convert unused inventory, online travel agencies, marketing
Financial Services
Manage billings, assist collections efforts, provide monthly reports, prepare budgets
Human Resources
Human resource operations, staffing, employee benefits, payroll, risk management
Resort Operations
Daily operations, customer service, guest & owner satisfaction, property maintenance
Inventory Management
Top-of-the-line software, track owners, manage reservations, maintain communication
Board Communications
Monthly financial reports, prepare agendas and provide information for board meetings
